Have a different question and can’t find the answer you’re looking for? Reach out to our support team by sending us an email onhello@languageloop.ioand we’ll get back to you as soon as we can.
Please send an email at hello@languageloop.io and our team will contact you within 24 hours during business days (Mon-Fri).
Yes. We sign NDA, MSA, Contract Agreement, and Intellectual Property Agreement. Please send an email at hello@languageloop.io in case of any other docuements you may want us to sign.
We accept wire-transfer payment.
Yes, you can export all the data. At your request, we will delete all instances created for you as well all backups.
No. At your request, we will delete all instances created for you as well all backups.
We host the platform on Azure to ensure maximum uptime offered by Azure. Please refer Azure SLA for latest updates.
If Portal Admin has enabled self-password reset option, an individual user can reset by received reset password link. If this setting is disabled, Portal Admin can reset password which triggers and an email to user with reset link. On the first time login, the user will have to change the password for security reasons.
Yes, we do support via Google Authenticator App.
You can write to us at hello@languageloop.io using your admin account and we will resolve the queries. Please note that support could be for platform error.
Please write to us at hello@languageloop.io with details and we will contact you to do needful.
Mostly no. However, we are open to evaluate your requirement with customization to meet your need. Please do send an email at hello@languageloop.io to take it further.
We would need data generated from utility tool provided to you to generate information in Excel file. Based on this, we will send you a quotation. It is not open to subscribe model as of now.
The LensHub platform is feature driven instead of plan. Hence, you need to opt-in Code Scan, Requirement Management and Boilerplate code generation features as per your need. Apart from this, you can add as many users to access all features with minimal monthly subscription model as required.
Yes, it is. We do understand the dynamic business need and custom code design adopted for your IP. Hence, we are open to customizing specific to your needs, if it simplifies work for your team.
It can be. However, please note that not all modules are mobile device friendly, or user experience might not be great considering many information and sections available on given page. It is best to access the LensHub platform on a wide screen to see everything in one go for better user experience.
We do periodic one time daily backup of your database. In case you want to rollback to earlier up to 7 days, please send us an email at hello@languageloop.io.
Our AI engine needs to scan your code to extract the information. We would like to avoid accessing your code repository for security reasons. Also, you can have full control of how much code you want to plug-in for scanning.
100%, no one from LanguageLoop team has access to your instance.
Not at all. We respect your intellectual property developed over a period. Please be assured that no other client's instance is hosted on the same server, nor shares same database. So, your code and instance are completely isolated.
Only you, we do not.
First of all, we don't need your database. We need database structure. Also, before you submit the code, you must remove the credentials for safety reasons. Please feel free to buzz us at hello@languageloop.io to get on call after you subscribe to platform.
From the client portal admin menu, you can upload your source code. Then, trigger a scan and wait for it to be completed. You will receive an email about completion and then you can see all the data and reports on the client portal. After you finish this process, you can delete the source code folder for security reasons.
It is up to you how much code information you want to scan. If you scan full code, you get all the dependencies possible.
Generally, it depends on the code size. As per our analysis, it takes 2-8 hours.
No, we do not compile or touch the code. AI engine will scan your code and produce output. No, human intervention.
Yes absolutely. Your code remains yours only. There are 2 ways to handle it. A) You upload the code, scan it and remove the code folder after that and use the generated report. B) If you wish to discontinue subscription, please send us an email at hello@languageloop.io and everything will be wiped out.
The code scan & boilerplate code generation activities are chargeable for every run. However, you can make changes as many times you need on generated report and requirement.
Yes, it can. However, currently we support Asp.Net, C#, Javascript, Html, T-SQL. We constantly add new programming support. If you want to see your programming first, please send us an email at hello@languageloop.io so that we may shuffle priority to meet your requirement.
Yes absolutely. We offer to export your requirement documentation to PDF format. Please check export functionality on client portal.
Yes, we would love to get on call to address your queries and concerns. Please send us an email with details at hello@languageloop.io. We will get back to you within 48 hours of time during working days (Mon-Fri).
It's a multistage journey for clients like A) Contract formalities B) Upload code C) Trigger Scan D) See generated Report E) Involve required stakeholders to fine tune the micro requirement and F) generate boilerplate code.
Not at all. It scans your code and generates a meaningful insight from the business logic you have written in your application code. Using this information, you can generate FRESH boilerplate code of your technology choice to speed up the development and eliminate the technical debt you might have in existing codebase.
Feel free to contact us at hello@languageloop.io. We would be happy to assist you.